Service Request Form

Business days:

Monday to Friday
9 AM-5 PM.

Address

Boston Industries, Inc.
10 Industrial Rd.
Walpole, MA 02081

Telephone:

Tel: 1-617-366-2699
Fax: 1-781-810-8802

Email:

[email protected]

New England & Boston

Equipment Preview:
With short distance away from major Massachusetts highways, New England customers are welcome to come in for inspection, before making a purchase.

Deliveries within Boston, Massachusetts area.
Deliveries locally can be made within 1-2 Days.
Deliveries within New England
Deliveries within New England can be made within 1-3 Days.
Deliveries within Continental US and Canada
Continental US and Canada deliveries can be made within 2-8 Business Days.

Payment Options and Privacy Policy

Payment Options - US Customers
- Invoicing (Company Check, ACH, Wire Transfer)
- Purchase Orders (universities only)
- Visa, Mastercard, Amex, Discover transactions under $2500.00

Privacy Policy (Click)

Return Process / Support Case

All equipment warranty request must have
a support case opened within the 60-day warranty period.
To open a support case, please send an
email to [email protected]
or call (508)974-4896.
Please provide your name, contact
information, quotation/invoice number and
a brief description of the issue that you are
experiencing. Phone and/or Email support
will be provided prior to scheduling a return.
Customers must retain all original shipping
materials during the warranty period. Please see the link below for our detailed
Return & Refund policy

Returns & Refund Policy (Click)

Service Request Form

New England & Boston

Payment Options and Privacy Policy

Return Process / Support Case

Boston Industries, Inc. © 2024